Best AI Tools for Assist support agents

Grain is an AI meeting recording and note-taking platform that captures calls, transcribes conversations and generates smart highlights instantly. It helps teams extract key insights, share important moments, and organize meeting knowledge effortlessly. With searchable transcripts, clip creation and integrations, Grain streamlines collaboration and ensures no critical information gets lost.

Grain is an AI meeting recording and note-taking platform that captures calls, transcribes conversations and generates smart highlights instantly. It helps teams extract key insights, share important moments, and organize meeting knowledge effortlessly. With searchable transcripts, clip creation and integrations, Grain streamlines collaboration and ensures no critical information gets lost.

Avoma AI records, transcribes and summarizes meetings while extracting insights, action items and CRM-ready data. It supports sales, customer success and internal meetings with structured, searchable notes and automated coaching recommendations.

Avoma AI records, transcribes and summarizes meetings while extracting insights, action items and CRM-ready data. It supports sales, customer success and internal meetings with structured, searchable notes and automated coaching recommendations.

Google Meet AI Notes captures real-time summaries, action points, transcripts and highlights during meetings. Integrated with Google Workspace, it streamlines documentation and automates follow-up tasks for teams already using Google’s ecosystem.

Google Meet AI Notes captures real-time summaries, action points, transcripts and highlights during meetings. Integrated with Google Workspace, it streamlines documentation and automates follow-up tasks for teams already using Google’s ecosystem.

Zoom IQ provides automated meeting summaries, action items, transcription, email suggestions and smart analytics directly inside Zoom. It enhances collaboration by capturing important insights and reducing manual follow-up work for teams.

Zoom IQ provides automated meeting summaries, action items, transcription, email suggestions and smart analytics directly inside Zoom. It enhances collaboration by capturing important insights and reducing manual follow-up work for teams.

Krisp AI removes background noise, echo and voice distractions during calls using real-time AI audio filtering. It enhances meeting quality and improves clarity for remote teams, podcasters and customer support environments.

Krisp AI removes background noise, echo and voice distractions during calls using real-time AI audio filtering. It enhances meeting quality and improves clarity for remote teams, podcasters and customer support environments.

Base.ai acts as a personal operations assistant that helps manage tasks, communications, and recurring workflows with clarity and consistency. It centralizes notes, requests, and follow-ups while keeping priorities easy to track. With smooth automation and organized workflows, Base.ai supports professionals who want to stay efficient without juggling multiple tools or chaotic to-do lists.

Base.ai acts as a personal operations assistant that helps manage tasks, communications, and recurring workflows with clarity and consistency. It centralizes notes, requests, and follow-ups while keeping priorities easy to track. With smooth automation and organized workflows, Base.ai supports professionals who want to stay efficient without juggling multiple tools or chaotic to-do lists.

Kustomer IQ enhances support operations by interpreting customer messages, predicting intent, and suggesting the most relevant actions in real time. It helps teams handle conversations with greater speed and consistency while reducing manual effort. The platform keeps interactions organized, allowing support agents to stay focused on delivering clear, helpful responses.

Kustomer IQ enhances support operations by interpreting customer messages, predicting intent, and suggesting the most relevant actions in real time. It helps teams handle conversations with greater speed and consistency while reducing manual effort. The platform keeps interactions organized, allowing support agents to stay focused on delivering clear, helpful responses.

Lang.ai classifies and interprets customer messages automatically, transforming raw support inquiries into clear, actionable categories. It helps teams prioritize issues, reduce manual sorting, and respond faster with better context. By understanding intent at scale, Lang.ai keeps support workflows organized, efficient, and easier to manage from the very first interaction.

Lang.ai classifies and interprets customer messages automatically, transforming raw support inquiries into clear, actionable categories. It helps teams prioritize issues, reduce manual sorting, and respond faster with better context. By understanding intent at scale, Lang.ai keeps support workflows organized, efficient, and easier to manage from the very first interaction.

Mavenoid supports customers through an AI-driven troubleshooting experience that guides users step by step toward fast, reliable solutions. It reduces pressure on support teams by handling repetitive issues automatically while ensuring clarity, accuracy, and a smooth problem-solving flow. The result is a more efficient support process and a better user experience overall.

Mavenoid supports customers through an AI-driven troubleshooting experience that guides users step by step toward fast, reliable solutions. It reduces pressure on support teams by handling repetitive issues automatically while ensuring clarity, accuracy, and a smooth problem-solving flow. The result is a more efficient support process and a better user experience overall.

Forethought Solve enhances customer support by delivering instant, context-aware responses powered by advanced AI reasoning. It helps teams reduce repetitive workload, accelerate ticket resolution, and maintain consistent service quality. The system adapts to each conversation, ensuring users receive clear, useful answers while support teams stay focused on high-value interactions.

Forethought Solve enhances customer support by delivering instant, context-aware responses powered by advanced AI reasoning. It helps teams reduce repetitive workload, accelerate ticket resolution, and maintain consistent service quality. The system adapts to each conversation, ensuring users receive clear, useful answers while support teams stay focused on high-value interactions.

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